ONLINE SALES
EXPERTS IN MARKETPLACE SELLING AND LOGISTICS
manage
optimise
Fulfilment
Omni-Channel
Sales and Logistics
Softline have over 6 years experience with the leading online marketplaces in Europe and over 12 years experience with global eCommerce site creation and management.
Whether you are launching a product and brand or already have your own eCommerce website and marketplace listings we can unlock your potential and profit. We can quickly increase sales by creating Search friendly and ultimately engaging listings, monitor competitor activity and broaden the overall reach of your sales and marketing efforts.
AMAZON
Softline can manage your entire Amazon business from Brand Registry through to FBA Prime fulfilment.
EBAY
We have worked with eBay for many years and remain a Top Rated Seller with all of our eBay activities.
SOCIAL MEDIA
From TikTok to Facebook, social selling is a fairly new channel and one we are already building for our customers.
SHOPIFY & MORE
We work with all of the major e-Commerce solution providers including WooCommerce and Shopify.
OUR ECOMMERCE SERVICES
Anyone and everyone can list a product – we actively
gain and maintain sales by:
- Gaining Brand Registry to give complete sales and marketing control
- Optimising and re-optimising each listing
- Managing local and remote stock holdings to reduce costs and increase availability
- Creating Low cost or No cost marketing strategies
- Evaluation and engaging with individual paid Marketplace promotional opportunities
- Maintaining best reviews with our mix of fabulous Customer Service and instant problem solving
- Quickly and effectively deal with Customer Returns
- Creating simple to understand sales, marketing and accounts reporting customised to your requirements
On and Off Platform Marketing strategies include:
- Keyword Search, PPC and Sponsorship
- Listing audit and optimisation using performance analytics
- Price Value evaluations
- Category positioning
- A+ Content creation
- Marketplace Shop and Short URL creation (for external marketing)
- Multi-platform digital asset management
- Multi-platform sales and accounts reporting
Keeping the customer happy has never been so important
as with Marketplace sales:
- Customer care with Immediate response via marketplace site or email
- Removal of nefarious or careless reviews
- Fast and Efficient Returns processing
- Engage with customers to identify reasons for return and possible sales opportunities
- Returns Tracking, Reporting and Analysis
Softline manage Marketplace inventory using our mix of
economy and sales opportunity:
- Economic mix of FBA and Direct Ship (Softline are PRIME authorised)
- FBA Management to avoid unnecessary costs whist ensuring availability
- Management of supply fluctuations to ensure high ranking is maintained
- End user tracking to offer ensured deliveries
WE CAN CUSTOMISE REPORTING TO GIVE YOU REGULAR, ACCURATE
STOCK, SELL THROUGH AND FINANCIAL DATA:
- Import, tax and duty
- Pricing fluctuations
- Warehouse receipt and storage
- Sell-in, Sell through
- Stock tracking – locations and quantities
- Returns and Resales
- Accounts
SOME PREVIOUS PROJECTS
Spinmaster
Ebay Store
Softline designed and created a Top Rated Seller eBay solution for SpinMaster and their brands including PawPatrol and Meccano.
Terraillon
Amazon Store
Softline brand registered the Terraillon brand and have created a high selling Amazon solution for their range of scales and health products.
Hidrate
Amazon Store
Our Amazon storefront together with A+ listing helped Hidrate smash their sales targets for their range of Smart Water Bottles.
Arccos
Amazon Store
The Arccos Smart Golf Sensor range is marketed and promoted on Amazon by Softline.
Nexar
Shopify Integration
We worked with leading software and camera developers Nexar to integrate our inventory management system with their shopify site.
Thirsti
Shopify Store
The Thirsti Puck is a water hydration tracking device that Softline has created an entire Shopify eCommerce site to help launch their latest version.
TOMTOM
Shopify Store
Softline created a bespoke Shopify eCommerce site for Tom Tom’s range of health and sports devices.
ADDITIONAL SERVICES
SELLER FULFILLED PRIME
CATALOGUE MANAGEMENT
COURIER INTEGRATION
MARKETPLACE PREP
